Developed by the Credentialing Advisory Board, the Case Management Administrator Certification (CMAC) offers much needed certification for administrators of case management programs. The Center for Case Management is proud to sponsor his distinctive level of certification.
There is distinct and ever-deepening level of knowledge required by persons who are responsible for the administration functions of case management services in all venues of practice. This advanced responsibility and accountability requires new level of certification both for those in administration roles and those who wish to provide evidence of a knowledge base to apply for administrative positions.
The CMAC credential Certification is highly valued and provides a mechanism for formal and recognition of those who demonstrate the expert knowledge- base tested in this program. The CMAC credential will make you stand by:
vExhibiting an external, nationally recognized measure of knowledge and expertise.
vPromoting professional accountability for margin and mission.
vRepresenting your qualifications to the market.
vDemonstrating your continual learning and professional development.
How is “Case Management Administration"Defined
Case Management Administrators:, for the purpose of this program, are those who are accountable and responsible for management programs that provide case coordination and /or case consultation along the same or all of continuum .
Specifically, Case Management Administrators supervise employees in any environment (payer, provider. Private or community) who perform the following functions:
vComprehensive assessment of client situation
vEvaluation and coordination of the plan of care
vMatching client resources to client need
vMonitoring delivery of services
vCritical thinking, appropriate prioritization, and time management
vMeasurement and evaluation of financial, clinical, functional, and satisfaction outcomes
vAccountability for financial, clinical, functional, and satisfaction outcomes
vEffective leadership and communication
vEvaluation and response to the learning needs of clients, clinicians and community
Who is Eligible?
Individuals who are legible to take the examination for Certification as a Case Management Administrator (CMAC) who meet any one of the three broad categories listed below:
·Master’s Degree and one (1) year experience in case management administration or,
·Bachelor’s Degree and three (3) years experience in case management administration or,
·Master’s Degree and three (3) years experience as a Case Manager or,
·Bachelor’s Degree and five (5) years experience as a Case Manager.
2.Equivalent Certification Criteria: active certificationin one or more of the following organizations (Evidence of certification must be supplied upon application):
·A-CCC from the National Board of Certificationin Continuity of Care
·CRRN from the Rehabilitation Nursing Certification Board
·CCM from the Commission for Case Manager Certification
·CDMS from the Certification of Disability Management Specialists Commission
·C SWCM (Certified Social Work Case Manager) from the National Association of Social Workers
·RN, C(Modular Certification in Nursing Case Management ) from the American Nurses Credentialing Center
3.Faculty Criteria: faculty in academic settings teaching graduate level courses in case management and /or case management related content will be admitted to the certification examination. Length of experience teaching case management and /or case management content must be:
·Minimum of two consecutive academic semesters within a 24 month period, or,
·Two academic semesters within a 24 month period
4. Physician involved in Case Management administration
With a focus on a leadership, management, case management, and systems thinking principles, the following content areas will be covered:
1.Identification of at-risk population
2.Assessment of clinical systems components
3.Development of strategies to manage at-risk populations
4.Leadership for change
5.Market assessment and strategic planning
6.Human resource management
7.Program evaluation through outcomes management
How is the Exam Developed?
Exam Questions are submitted by CMAC professionals and undergo rigorous review under the auspices Professional Testing Corporation. Questions are referenced in the literature and continually refined and updated to truly test current knowledge.
What is the Cost of Certification?
The application fee is $375.00 (US funds).Handbooks for Candidates and Applications for the Certification Examination for Case Management Administrators may be obtained from the Professional Testing Corporation www.ptcny.com or call 212-356-0660.
Where will the exam be given?
The examination will be available at a number of LaserGrade Testing Centers across the United States To find a testing center near you visit www.lasergrade.comYou will not be able to schedule your examination appointment until you have received an Eligibility Notice from PTC. . If you are recertifying thru contact hours, a form will be sent to you when you apply at PTC.
When will the exam be given?
The examination will be given twice a year, once in April and once in October. Exam Dates for 2011 are:
FALL TESTING PERIOD
·Application Deadline: September 1, 2013
·First Day of Testing: Saturday October 5, 2013
·Last Day of Testing :SaturdayOctober 19, 2013
Professional Testing Corporation (PTC) will be administrating the exams for Case Management Administrator Certification.Refer to their website www.ptcny.com to download a Handbook for Candidates or you can call them directly at 212-356-0660.
NEW this year: RECERTIFICATION USING CONTINUING EDUCATION (you can still retake the exam as well!)
There are now two routes to recertification
Retake the certification exam within 5 years
Recertification through 75 Continuing Education Credits
If you chose to RECERTIFY through Continuing Education Credits, there are a few rules to follow:
You must submit proof of all courses.
You can receive full hourly credits if you are the faculty teaching a case management course.
Up to 25 of the required 27 continuing education credits can be from courses that you teach.
All courses must fit into the Content Areas covered on the exam. (See outline above). You must categorize each course in one of at least 3 of the Content Areas covered on the exam. (A form will be sent to you by PTC)
You may replace up to 10 of the required 75 Continuing Education Credits with up to 5 draft exam questions. (Two questions equals 1 clock hour).Questions need to be referenced by including the source literature, and must have 4 possible answers, with only one answer being correct.No true or false questions are permitted. No answers that state “all of the above” or “none of these” are permitted.
Your Continuing Education Credits will be reviewed by at least one board member and you will be notified as quickly as possible as to acceptance or denial of the recertification application.
Who is on the CMAC Adisory Board:
The Credentialing Advisory Board (CAB) for Case Management Administrator Certification (CMAC) includes 11 proffesionals serving in either administrative or academic capacities representative of the evolving field of case management. Elections are held each year (Jan-Feb). Board membership is open to anyone who currently holds a CMAC.
Jackie Birmingham,RN, MS, A-CCC, CMAC
Vice President for Regulatory Monitoring and Clinical Leadership, Curaspan Health Group, Newton MA
Tina Davis, RN, CMAC, MS, CNS
International Consultant for The Center for Case Management, Wellesley MA
Debra Good,MSW, LCSW, CMAC Chair Person
Director of Case Management Champlain Valley Physicians Hospital, New York
Denise Fessler, RN, MSN, CMAC
VP Clinical Management Services, Capital BlueCross, Harrisburg, PA
Shawna Kates,MSW, LSW, MBA, CMAC
Director, Case Management, Riddle Memorial Hospital/Main Line Health, PA
Susan Lawrence, MS, CMAC
Vice President, Care Continuum, Lehigh Valley Hospital
Mary Moffat, RN MEd CMAC
Manager, Utilization Management, Brigham and Women's Hospital, Boston MA
Toni Propotnik RN, MN, CMAC
Director, Care Management, Legacy Health System, Portland OR.
Nancy Sullivan, CMAC Vice Chair Person
Director, MGH/MGPO Case Management,
Massachusetts General Hospital
Caroline Vitiello, RN, BSN, CCM, CMAC
Vice President Medical Management CeltiCare Health Plan of Massachusetts, Inc.
Karen Zander, RN, MS, CMAC, FAAN
International Consultant and co-owner of The Center for Case Management, Inc. Boston MA
Executive Director, CMAC Credentialing Board; Director of Consulting Support Services, The Center for Case Management Inc., Boston MA
Wondering if this is for you? Are you ready and qualified beyond the requirements? We offer a PEER TO PEER disscusion with one of our board members, please contact Sue Wilson (email@example.com) or 781-446-6980.
If you have testing questions please contact PTC www.ptcny.com or 212-356-0660.
"Although I do know how to do this job well with comfort and ease, I now have
the tools and the concrete ideas / concepts with which to communicate those methods with staff. I have been struggling a bit with this lately, but now feel more energized. Plus, this was the most relevant and well presented workshop I have been to in probably 10 years! As we walked out, we were all a bit sorry it was over; we felt we could have gone on with discussions about all the information the rest of the afternoon."
Nancy Raffetto, RN, BSN
Community Hospital of San Bernardino
April 16, 2002