Consultants

Bonnie Geld, MSW
President and CEO of The Center for Case Management
Bonnie Geld, MSW is President and CEO of The Center for Case Management and, brings over 20 years’ experience in the area of Case Management with a focus on design of longitudinal case management programs, strategic design and development of transition programs, process improvement, team building, and successful integration of social work and RN roles. She has been the System Director for Case Management Services for a five-hospital system in Western Massachusetts, Director of Care Management in Minneapolis and Houston, and has developed and implemented successful Care Management programs in other states, both in Large Adult Systems in Oklahoma and Children’s Health Systems in Texas. She has launched a variety of educational programs and workshops on promoting lean actions, team interventions, rapid cycle assessments, and integrated care planning.

Thomas Higgins, MD, MBA, FACP, MCCM
Chief Medical Officer of The Center for Case Management

Kathleen A. Bower, DNSc, RN, FAAN, CMAC
Principal Emeritus of The Center for Case Management

Sue Wilson Hall
Executive Director of Operations

Kathy Aldridge, MSN, ACM, CPHQ, CPC-A
Consulting Associate

Matt Boettcher, LMSW-AP, LCSW, MSW, CMAC
Senior Consulting Associate
Matt Boettcher, LMSW-AP, LCSW, MSSW, CMAC is a Senior Consulting Associate. Mr. Boettcher has more than 30 years of leadership, teaching, and direct care roles in Case Management and Social Work. Mr. Boettcher has been system Vice President of Case Management with responsibilities for 13 hospitals, post-acute settings, and more than 40 outpatient clinics, ACO oversight for risk-based contracts, Director and Manager of Case Management in large urban hospitals, and Clinical Director for an outpatient mental health program. Mr. Boettcher has more than 20 years with the Center for Case Management and has functioned as an interim Director, assessments of both inpatient and outpatient Case Management departments, mentoring, teaching, and providing educational sessions. Mr. Boettcher is a frequent national speaker and quoted content expert on topics including the development of RN/MSW Case Management teams, health care strategies for uninsured/undocumented patients, and reducing length of stay in high acuity patients. Mr. Boettcher earned his bachelor’s degree from Bethany College, a Master’s of Science in Social Work from Columbia University, and holds a Case Management Administrator Certified (CMAC).

Jeffrey Echternach, BBA, AS, NRP
Technology Officer

Donna Hopkins, MSN, RN, CMAC
Consulting Associate
Donna Hopkins, MSN, RN, CMAC, As a former VP of Care Management for a privately held company and a public safety net system spanning the continuum, and as a former multi-system director, Donna provides consultation support, mentoring, and short-term assistance within healthcare systems seeking improvements in case/care management, revenue cycle, and improved resource consumption.
Donna holds a Master of Science Nursing degree from the University of Texas Medical Branch Graduate School of Nursing. She is a member of the American Case Management Association (ACMA), the Case Management Society of America (CMSA), and is a former member of the Case Management Society of America and the Association of Clinical Documentation Improvement Specialists (ACDIS). She has been certified as a Case Management Administrator through the Case Management Administrator Certification (CMAC) since 1999.

Cheryl Kanallakan, RN, BSN, MSN, CCM, ACM
Consulting Associate

Shawna G. Kates, MSW, MBA, CMAC
Consulting Associate

Kathryn Kay
Consulting Associate

Arinda F. Kennedy, RN, CCDS
Consulting Associate

Jean Lefebvre, RN, CCM
Consulting Associate

Jean Maslan, RN, MHA, ACM, CCTM
Consulting Associate

Chris Nesheim, RN, MS, CMAC
Senior Consulting Associate

Heidi Rohloff, RN, BSN, MSN, ACNP
Consulting Associate

Corin Schneider, MHA, MN, BSN, ACM
Consulting Associate

Laurie Signorelli, DBH, MSW, LMSW, AC
Consulting Associate

Melissa Ward, RN, BSN, MSN
Consulting Associate

Deborah Zeveney RN, MS, CCM, ACM
Consulting Associate