Interim Leadership Support

The Center for Case Management consultants are industry leaders in case management, with a team of consultants representing the best in healthcare. Our interims are subject matter experts in all case management and social work practice areas. Partnering with your leaders, our team members work with care to effectively meet the needs of your healthcare organization—at the frontline, and in leadership.

Our Interim Director services offer opportunities in the following areas and more:

Leadership during periods of transition and instability promoting cultures of excellence

Effectively managing the day-to-day operations of the department

Leading process improvement and organizational initiatives (as relates to case management)

Assist in recruitment, interview, and onboarding of permanent leadership

Strategic planning & setting course for long-term stability and groundwork for a permanent director

Identifying and supporting educational needs

Mentorship and leadership/staff development

Develop and lead team(s) to promote best practices in evidence-based care models

Promote visibility and collaboration with other leaders and interdisciplinary teams

Assessment of Needs

To best assess your department and needs, we start with a introductory phone call, followed by a data request. These requests help to match the interim to your organization.

Interim Placement

We will match your needs and the described program with the best suited interim, based on availability. We strive to identify an ideal match for all requests.


Preparing for your interim’s arrival is important. We will provide you with instructions, prep sheets, and ongoing support as you create access and credentials for the interim.

Start or Deliver Training

From an ongoing coaching relationship to a one-time training session, after we’ve captured your health organization’s needs and confirmed our plan with you, we get started.